A huge thank you to Suzy for a fantastic service. Most of our contact was with Suzy, she\'s very friendly, honest and professional. Marco was also really helpful we were really impressed with the whole process. We had an offer after just 1 week of our flat going online and two viewings. I would definitely recommend Brinkleys and couldn\'t thank Suzy and Marco enough for all their help and advice.
Jean – Landlord Tue 14th May 2013
Katie has been so helpful since she took over our move back in September, when everything seemed to be going wrong (with various guarantors etc) she took the situation under her wing and sorted it out promptly and efficiently. Since then, having had to move out of the flat, she helped ensure a smooth transition between the new tennant and myself. Despite being pestered by me everyday (asking whether forms had been signed by new tennant etc), she continued to be helpful until the day the new tennant moved in. Thanks Katie.
Alex - Tenant Mon 13th May 2013
From the moment I was first introduced to Robert Brinkley I knew that I would be in safe hands, we have been trying to sell our property for over 1 year with various agencies and I was starting to doubt we would ever move, then I meet Brinkleys, they were very quick to start bringing buyers round they then managed to secure a really good offer for us from a first time buyer looking to relocate to the area . After securing the offer they helped the sale progress smoothly and timely I cant thank them enough for making our move to Spain a reality.
Roddy – Vendor Fri 3rd May 2013
Thank you to Robert and Suzy for helping find a great tenant, great service from a very friendly team, would use again.
Henryjb – Landlord Mon 29th April 2013
From notice to offer was less than a week with Suzy and Amelia followed up very quickly with the relevant documentation to get the tenant in the door. Highly recommended.
Justin – Landlord Tue 16th April 2013
Very happy with the Brinkleys team in general. I received fast turnarounds from their sales force, which had my property occupied in a satisfactory time, and their management team sorted out everything necessary for the new tenants and myself very quickly and smoothly. While Brinkleys may not have the bells and whistles that someone like Foxton\'s may have, Brinkleys service is on par with them and their fees are 50% less. No brainer.
Barry- Landlord Wed 10th April 2013
Straight forward agent. They aren\'t perfect but are much better than most letting agents. Impressed they actually had some service after the contracts were signed. Probably the best letting agent I have used.
Tim - Tenant Tue 9th April 2013
We had absolutely great service from both Tom and Katie, they were so professional, efficient and easy to approach. So lovely, and felt like they were really there to help us, also great that we didn\'t have to pay any agent fees!! thanks so much!
julz52- Tenant Tue 9th April 2013
Our agent, Tom Wolfe went out of his way to find a property for me and my expecting wife. He was flexible, understanding, and proactive ensuring both parties( tenant & landlord) needs were looked after. Very refreshing compared to other letting agents I\'ve dealt with.. Also Brinkleys no tenants fees is a bonus!
Deepak & Petra - Tenants Mon 8th April 2013
Just wanted to say a huge, HUGE THANK YOU to Suzy, Amelia, Katie and the team at Brinkley's for helping Lucy and i find a new home and supporting us when our previous landlady tried to make things difficult! We can't wait to move in to our new home and it's all thanks to you!
Neil Robertson via Facebook, 5th April 2013
My wife and I recently purchased a property from James at Brinkley's in Putney and I'd recommend his services to anyone. He was excellent. He dispels any derogatory myths people may associate with estate agents. Although the purchase was very slow (due to the solicitors on both sides!!) James was extremely helpful in negotiating between us and the vendor and kept the process moving as quick and smooth as possible. Truly professional and courteous through out . Thanks
Mr TB – Buyer. 19th March 2013
Viewed the property through Tony who was excellent as a letting agent, took his time with us and knew the answers to most of my tricky questions about the estate and where he didnt know he said so and didnt make something up which was refreshing. Another massive positive was that Tony was available outside of working hours and was always extremely responsive and helpful. Once our offer was accepted we dealt with Amelia who was also excellent. Responded to all of my emails quickly and clearly and ensured that the referencing and pre move in process was a breeze!
Tim Harrison – Tenant. 15th March 2013
My husband, 9 month old baby and I relocated to London from Edinburgh due to my husband\'s work. I had been searching for properties for months and had dealt with many Estate Agents over the phone and email. However, I found them all to be quite unhelpful. We came across Brinkley\'s and dealt with Tony who asked about our requirements and timings. We met Tony on our trip down determined to find a flat to rent as time was running out and felt instantly at ease and confident he would help us find a home. We viewed a number of properties and found the one that met our budget and suited us best. We were very impressed with the service & friendliness of Tony and the whole team. They are probably one of the few Estate Agents who do not charge the ridiculous tenant fees others do. We would definitely use them again.
Ianandmimi –Tenants. 15th March 2013
I would recommend Brinkley\'s for any prospective tenant. Tony e\'Silva kept me informed of properties that were suitable for us as soon as he got anything. We got to look at one that came on the market almost straight away, and in the end we got a fantastic deal pushed through really quickly with little hassle. I found him down to earth and approachable. It was the bit after the deal was agreed with the landlord I was really impressed with. There was an issue with one of my references with a previous landlord who was based abroad. I found it really hard to get his address and email as the previous estate agent I used were not particularly useful (the person I shared with before who had the paperwork was not helpful either!). Katie was fantastic, she chased up this for me when really she didn\'t have to. This saved me a lot of time and hassle which resulted in our move in date being brought forward then it could have been. I can\'t thank her enough. The rest of the admin was made simple and easy, something in the past I have found to be a pain.
Phil – Tenant. 15th March 2013
I am delighted with the service we received from James at Brinkleys - excellent! As the executors of a will we had to sell a flat in Roehampton - an hours drive from our home in Hampshire. From day one James could\'t have been more helpful. He quickly found a buyer and did everything he could to ensure the sale went through as easily as possible. Apart from keeping us up to date with progress and trying to get queries answered quickly he also arranged to have the flat emptied and popped in to check post etc when it had been empty for a while - saving me endless trips to London. The day before completion he checked the flat was cleared and ready and took the final meter readings. The service we received was over and above anything I expected and I couldn\'t recommend them highly enough. Thank you!!
Julie Vaughan –Vendor. 16th March 2013
we would like to thank suzy browne for all her help in renting out our property in record time! she was very efficient when it came to marketing our property. our property was on the brinkleys website within hours after her visiting- and rented within 2 days at asking price. we cannot thank you enough suzy. i am so happy we decided to use brinkleys to rent out our property, and super happy we dealt with suzy.
Tanya- Landlord. March 2013
We have just purchased our first ever property through Brinkleys and I was really impressed with the service. Graeme put up with my constant nagging and chasing with extreme proffessionality. I had little knowledge of the process or who was supposed to be doing what and Graeme happily answered any queries and steered me through the process. Overall I was really happy with the service from Brinkleys and would happily use them again.
Happy Homeowner- Buyer. 16th March 2013
I am so grateful to yet again a quick seamless transaction from a landlord\'s point of view. Brinkley\'s is super efficient in finding you great tenants very promptly, which I like to thank Chris from the putney branch for. Likewise, Amelia since has kept me informed all the time and always on the ball. Well done. Brinkley\'s management service is next to none, providing an on the ball service and takes away all the stresses from the landlord. In comparison, I have experienced property management in Scotland who leave a lot to be desired.....! That bad, you may as well be managing the property yourself! I would strongly recommend Brinkley\'s time and time again....well done to you all, your the best!
Carlos Martinez-Diaz- Landlord. 14th March 2013
I was really happy with kind of support and listening skills that Tom provided since our first call. That impression was strengthened during our flat viewing. He then managed the follow-up up to the offer approval by the landlord in a very professional way. When it came to administration part, Amelia showed a very pleasant and professional support. She turned what is typically a heavy unpopular phase to an easy and cheerful experience. Well done to both Tom and Amelia. Thank you!
Embaby – Tenant. Mon 25th February 2013
As a first time landlord, I am very happy with the service I have recieved from Brinkleys. At first i was passed around from agent to agent but the flat was rented out within 2 weeks of being put on the market. The service I have recieved since then with Amelia has been great. No fuss and very efficient. Thank you.
c.lee – Landlord. 7th March 2013
"A very happy customer”
I am absolutely delighted with the service that I received from Graeme at Brinkleys. I first dealt with him three years ago when I bought my property and was sufficiently impressed to go with him again when it came to selling. He understood what I was trying to achieve in a fairly complex sale and chain, secured me the price that I needed to buy my dream home and navigated the complicated journey from offer acceptance through exchange and completion with great skill. Thank you for all of your hard work!! Thank you!!
SiSpencer – Vendor
From the first phone call I had with Tony it was clear he understood what type of house I wanted for my family. The houses he showed us were what we\'ve been looking for and he did not waste our time. The house we liked was a bit over our budget but again Tone was always very honest during the negotiation process and in the end we got the house we wanted. I recommend Tony for any family looking for a house in Wimbledon. Also important to note that I saved around £500 in fees that other agents charge but not Brinkley\'s.
Alex C - Tenant
I would like say a huge than you to Brinkley's for making our move as smooth as possible. I was very impressed with the excellent service that we received from the lettings and admin team. Highly recommended estate agents
A - Tenant
"Excellent service and customer care"
Our experience of Brinkley's was overwhelmingly positive, from the day we viewed the property to the acceptance of our offer to the completion of paperwork. Special mention must go to Jamie Graham, who negotiated a great deal, and particularly Katie Butler, who was polite, prompt and genuinely cared about the progress of our deal. I would have no hesitation in recommending Brinkley's to any prospective buyers, tenants or landlords. Thanks!
J.H. - Tenant
I was looking for a while for a flat to rent and during this process have encountered many estate agents. However, when Christopher replied to my enquiry about a flat it was very smooth. He organised a viewing quite late to fit in with our schedule and did not do a \'hard\' sell. When I had questions about the property he answered my email, even though it was really late, and made sure that I had all of the answers by the next day from the previous tenants, for peace of mind. During the process Amelia was also really helpful, she always returned my calls and, again, when I asked questions or wanted something seen to she made sure it happened quickly and without fuss. It was very refreshing to work with Brinkley’s as I have unfortunately dealt with multiple rubbish \'cowboys\' and yet these guys were very professional, talked us through everything and I would highly recommend them to anyone who is looking to move.
A - Tenant
Chris at the Putney office worked very hard to get viewings around the Christmas period and ended up finding me a very suitable tenant, and Amelia sorted all the admin. From my ongoing experience with them, I can say Brinkley\'s have always provided me great service, great manners and great value
R- Landlord
Robert Brinkley and his team offer a very professional, good-value and hands-on service. It is surely worth giving them a try!
TPSS - Vendor
I have just let my flat for the first time with Brinkleys. First impressions of their service is that they are very friendly and try to help you and give good advice. I dealt with Alex who gave me honest advice which I will act upon and with Amelia who is superefficient at getting paperwork done. So far, so good.I have just let my flat for the first time with Brinkleys. First impressions of their service is that they are very friendly and try to help you and give good advice. I dealt with Alex who gave me honest advice which I will act upon and with Amelia who is superefficient at getting paperwork done. So far, so good.
P.O -Landlord
"Best Agency in London"
So my girlfriend and I were looking for a new property for a while and happened to stumble across Brinkley's. They were the most helpful agency we found. We dealt with the Wimbledon branch, the agent we had was Alex Duval. He was the best agent we had met, he listened to what we wanted and instead of trying to force other properties on us like some agencies he actually told us which ones were not worth viewing and even showed us round some properties in his own spare time.
The fact they don't charge agency fees makes a big difference as well. Overall I will definitely use them again if i move!
Tenant
I started using Brinkleys appox 3 years ago for my property in Wimbledon Park and they have always found me suitable tenants and achieved a good rent for me. I felt I needed to write this review as it appears not all landlords take the time to visit these sites and I can say Robert Brinkley and Marco Baptista have been nothing more than outstanding over the past 3 years.
L.H. – Landlord
I felt extremely comfortable with Brinkley from start to finish. I knew about Brinkley's Estate Agents from my best friend at the first time and now I want to recommend this estate agent to other. I just bought a house from this company. The process was easy and fast!
V.C. – Buyer/Vendor (WH)
From start to finish Graeme and Matthew have been on hand to help achieve a great price for my house and to see it through to completion, I am now in my lovely new home and I cant thank them enough.
Keith H. – Vendor
This was our first experience of selling a home, and compared to what I have heard from others, this was a very easy, honest, and enjoyable experience. We could probably have not asked for better! they always knew what was happening with all other parties involved (i.e. solicitors, local authority etc.), which I feel is a very important attribute. They very much held our hand through this challenging process and supported us whole-heartedly, being very easily approachable, but also supportive and empathic too. Our sale was completed in just under 3months, from the point of accepting the offer. Without a doubt, I would give them 5stars for customer service, and would highly recommend them.
Marc A – Vendor
Many thanks to Brinkleys Agent Tom who was very polite, helpful and honest with us. He understood what we were looking for and found perfect flat for us and our small baby. Thank you Tom!
J&W – tenants
We would like to thanks Tom Wolfe. He is very professional and very hardworking and a veri honest and polite person. Tom always understood our needs...he is always available and he does the his best for the Customer. He is a very good person and very Customer oriented. We are very happy about his service
Tenant
I have just moved into my lovely home and would like to thank Brinkleys for all there help me and my family are so happy. Thank you
Larry – tenant
As we prepared to relocate from Germany to UK, I approached a variety of agencies in the Wimbledon area. Brinkley’s immediately stood out as the best agent, understanding our requirements and offering us a range of suitable properties to rent. When we saw the idea home, they quickly handled negotiations with the landlord and concluded the tenancy agreement. On moving in we unfortunately found quite a few small problems, but Kristy in Brinkley’s property management team quickly helped to resolve them all to our complete satisfaction. The fact that Brinkley’s is a local agency, with a team who intimately know the area and the properties they manage, is a real advantage. Thanks Brinkley’s for making our relocation so smooth!
Peter – tenant
"Thanks Katie"
Thanks Katie for all your hard work this past year me and my family have been very happy in our home.
I wish you all the best in the future.
Hargreaves - Tenant
Quite easily the best lettings agent we dealt with and from start to finish the service was friendly, trustworthy and honest. Aside from others we had used and contacted Brinkley\'s were the only agent who seemed to genuinely have our best interests in mind, rather than the other way around. No being bartered against others, poorly treated or talked down to that we had experienced elsewhere but rather simply great service. Moreover, when problems did arise they were quickly worked through and solved in our best interests. Notable thanks to both Alex Duval and Amelia Sharpes who were excellent from beginning to end and made the process as smooth as possible. Would most certainly recommend using Brinkley’s from our experience and considering some poor reputations agents get they were excellent; if anyone is considering letting in South West London then visiting Alex in Wimbledon would be worthwhile.
GW McLean – tenant
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